top of page

General Terms & Conditions

Please read the following carefully as it contains the terms and conditions of using the SEA website and online shop.

Please address any complaints,queries or correspondence regarding these terms & conditions to us at contact@sea-uk.com.

We reserve the right to withdraw or amend the services we provide on our website at any time.

 

We will not be liable if for any reason, our website or the material provided by it becomes unavailable. 

Intellectual property rights

We own the intellectual property rights for our website and the information published throughout.

 

All the material on our website and packaging, including the text, editorial, illustrations, designs, logos, blog posts and any images throughout are protected by copyright laws.

All SEA branding product names and service names used on the SEA website are trademarks, registered trademarks of SEA unless otherwise stated. You may not distribute products or offer services under or reproduce any such registered trademarks, trade names or service without the prior written permission of SEA, the owner of such registered trademarks, trade names or service marks.

Environmental Policy

SEA aims to ensure in so far as it is reasonably practical that it is operations will be carried out with a commitment to protecting and enhancing the environment.

SEA is committed to take environmental responsibility to help save our planet. All packaging has been manufactured from recycled materials.

 

SEA aims to supply customers with products that are ethically made from sustainable sources.

Buying

Orders may be placed online on our website www.sea-uk.com.

We aim to dispatch orders within two working days of receipt. If recipients are not at home to take delivery, a card will be left with written instructions to contact the courier to re arrange delivery.

After 3 delivery attempts the items will be returned to SEA and the purchaser will be charged for any re- delivery.

 

Returns will be refunded once we receive the items back, however original postage and packaging charges are non - refundable in this instance.

All card payments are made securely through our Sage Pay Merchant  Service Provider or Paypal. All payments are dealt with through a secure server.

Goods remain the property of SEA until payment has been received in full.

You may purchase products directly from our website for personal use only. We reserve the right to refuse any order on any grounds. All orders are dispatched on receipt of payment.

If your credit or debit card does not give authorisation  and is declined, your order will also be declined and not processed any further.

Once placed your order becomes a contract of sale for the products you have ordered and is concluded between you and SEA only upon the products being shipped to you.

SEA will confirm your order by email once payment has been received. SEA will email you again to confirm that the products you have ordered have been shipped.

SEA takes all reasonable care to ensure that all details, descriptions and prices and products are correct at the time when the relevant information is placed on the website. 

 

Some SEA products may not be available and we reserve the right to remove or add items to and from the website at any time.

 

Although every effort is made to keep our information as up to date as possible, the information appearing at a particular time may not always reflect the exact position at the moment you place an order.

Whilst every effort is made to accurately describe SEA products, there may be a slight variation in product colour, packaging design or specification at any time.

 

We endeavour to make sure pricing is correct at the time of printing but reserve the right to change prices due to error or supplier changes.

We make every effort to display as accurately as possible the colours of products that appear on our website. However, as the actual colours you see depend on your monitor, we cannot guarantee that your monitors display of any colour will accurately reflect the colour of the product on delivery.

Reference to any product or service by SEA does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available in all countries.

 

The information provided by SEA has been included in good faith for general operational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to it's accuracy or completeness.

Changing or cancelling an order

If you wish to change an order email contact@sea-uk.com, including your order number and the date the order was placed. You may cancel an order within 14 days of receipt of your order in accordance with your consumer rights under The Consumer Contracts Regulations 2013.

 

We may not be able to stop your order being shipped out to you, however your right to cancel an order and return the products remains unaffected. The costs of delivery incurred and the costs of returning the box will be the customers responsibility.

Returning an incorrect or faulty parcel

To return a damaged, incorrect or faulty product you have 28 days from receiving the product under the Customer Contracts Regulations 2013 to do so.

Please email contact@sea-uk.com to inform us of the problem and provide details of the items you wish to return.

Please pack your parcel with care, If you fail to pack your parcel carefully and your goods arrive damaged as a result of transit, we may not be able to process your return.

All price quoted on this website are accurate at the time of publication are quoted in pounds sterling and where appropriate are inclusive of UK sales tax [vat] at the current rate.

 

The price does not include the delivery of the order to the purchaser. This is an additional cost unless otherwise stated.

bottom of page